Where are you?

The Auction Centre is situated in the heart of historic Bury St Edmunds in Suffolk.

Further information about Bury St Edmunds can be found at these websites;

Visit Suffolk                     Tourism Group                         Information Britain

Can I park?
Yes, we have our own car park, free to buyers on sale and view days only. When this fills up there are large borough car parks situated close to the saleroom.

How do I bid?
Bids can be made in person, by leaving a commission bid with a member of staff, by telephone on 01284 748 624 / 623 or via email (remember to include your full address and telephone number). Prospective sale day buyers are required to register at Reception, you will be asked to provide your name, address and telephone number to substantiate this with some form of I.D. i.e. driving licence or credit card then you will be given a bidding number. This numbered bidding system ensures confidentiality.

What if I cannot make the sale?
Commission bids can be accepted from potential buyers who are unable
to attend the auction, this service allows the Auctioneer to bid on behalf of prospective purchasers up to their maximum bid, allowing for other bids and reserves, if any. Commission bidding forms are available in the saleroom and printed in the catalogues. Alternatively bids can be faxed to the Auction Centre on 01284 748620, telephoned through to us on 01284 748 624 / 623 or via email (remember to include your full address and telephone number).  We can arrange telephone bidding for lots with a minimum estimate of £300 or you can bid live online for our Fine Art sales throught the-saleroom.com

Is there a charge to buyers?
All lots purchased are subject to a Buyer’s Premium at 15% (plus VAT at prevailing rate).   Live internet bidders also pay a surcharge of 3% plus VAT.

When are you open?
Our normal office hours are 9am-5.30pm Monday to Friday and on Saturdays (sale days only) 9am-end of sale.

We open for viewing at different times depending on the sale

Catalogues?
All our sales are fully catalogued, printed catalogues for all sales are available from Reception or by subscription . All our catalogues are also available online from several days prior to each sale. Catalogues for both Fine Art & Antique Sales and Collectors’ Model Sales display estimates for each lot in the auction. Estimates on those lots offered in our Antique & General Collectables sales are available from saleroom staff.

Payment?
We accept the following methods of payment:

• Cash
• Cheque (supported by a valid guarantee card) made payable to
     Lacy Scott & Knight
• Banker’s Draft
• Bank Transfer
• Debit cards (Delta, Switch, Electron) etc,
• Credit cards (Visa, Mastercard etc but not Amex or Diners Club). Credit cards are subject to a surcharge of 2% plus VAT, no charges are made for the use of debit cards.

When can I collect?
All lots can be collected as soon as payment has been received. In the case of larger furniture items it may be that buyer’s have to wait until the end of sale before these can be removed. Porters are always on hand to assist successful purchasers with the loading and unloading of vehicles. Larger furniture items can be delivered to the buyer’s home by arrangement with saleroom staff.

If you have any further questions, please do not hesitate to get in touch!